Custom Marketplace for Food Trucks: Curbside Kitchen
A custom development services platform designed as a marketplace for on-demand food services. This innovative solution bridges the gap between food truck owners and property owners or managers seeking catering and food services. The platform not only assists food truck operators in reaching a broader audience but also streamlines the process of scheduling and managing their services. In addition, this marketplace development initiative amplifies marketing opportunities, enhancing visibility for both food truck owners and property managers in this niche market.
Customer
A private US entrepreneur.
Background
It is quite costly for businesses to open cafeterias in their offices. That is why they hire food trucks to solve this problem. So, the customer decided to create a platform for property owners to find and book food trucks. It was supposed to be beneficial for both food truck and property owners.
Solution
We developed a website with an admin panel for 4 entities: property owners, food truck owners, office workers, and administrators. Food truck owners have an additional source of income while property owners and office workers are exposed to a larger variety of food nearby.
Business Task We Have Solved
Customer Base Increase
The customer reaches new food truck owners while the latter find new target audiences.
See Our WorksCustomer Retention
Various SMS and mailshots with reminders/adverts to the subscribed users increase their loyalty.
See Our WorksFeatured Modules
Scheduler
The scheduler tool enables property managers to post an application for catering services for a certain event/date and truck type and it will be available for all the relevant truck owners to accept.
Event Management System
The event management system allows for finding suitable food trucks for certain events.
SMS & E-mail marketing system
Such services as Mailgun and Active Campaign help stakeholders reach their customers and arrange proper communication to increase loyalty. They also facilitate tracking and client retention.
Payment and Invoicing Systems
This module features integration with Stripe and QB – payment system aggregators that facilitates credit card money transactions for online businesses. The feature includes a dispute section along with chat opportunities and automates invoicing.
Statistics & reporting/graphs
The statistics module collects the data for reporting.
Other Modules
- Logs
- Disputes & a User Chat
- Autorefund
- Rating Management
- Admin Panel
- Ratings
Core Technologies Used
Django suite, PostgreSQl, Less, JavaScript (es6), JQuery, Gulp
Third-Party Integrations
Mailgun, Active Campaign, Zoho, Google and Apple calendars, Stripe, Twilio
Results
After the launch, the project has gained traction and trust with both truck owners and property owners. There have been around 2,000 events held with about 400 more planned. The system comprises about 200 registered trucks and about a hundred of properties registered. Currently, there are under 2,500 active registered users. The project is becoming ever more popular with users. Moreover, automated tests have significantly reduced the time of deploying new features.
11 months of development